We Don’t Just Place Caregivers. We Stay.
Ongoing management for your household staff — check-ins, guarantees, and peace of mind, every single month.
What happens if my caregiver resigns next month?
Placement solves today. It does not solve the Tuesday six months from now when she hands in her notice and you start again from nothing.
Who handles the awkward conversations?
Pay, punctuality, time off, a duty that quietly stopped being done. Most households avoid these until they become the reason someone leaves.
I live abroad. How do I really know everything is okay?
A relative saying “she’s fine” is not the same as knowing. Distance turns small uncertainties into constant, low-level worry.
Managed Care answers all three — permanently.
Managed Care plans
Month-to-month. Every plan includes the same four checks on any caregiver we place or replace.
Essential
J$8,500
per month
- Monthly check-in call with your family and your caregiver
- Replacement guarantee: if your caregiver resigns or is dismissed, we source and fully vet a replacement with no new placement fee
- Dispute mediation — we handle the awkward conversations
- Payslip administration
Every CareLink placement includes a free 30-Day Replacement Guarantee. Managed Care extends that protection for as long as you subscribe — month after month, not just the first 30 days. You keep the free 30 days either way; nothing you have already paid for depends on subscribing.
Ask about EssentialComplete
J$14,500
per month
Everything in Essential, plus:
- Payment administration: we prepare the payslip, confirm the amount, send the payment reminder, and confirm with the caregiver that payment was received — funds move directly from you to your caregiver
- Quarterly in-home performance review
- Priority replacement — your search starts the day you tell us, ahead of new-client placements
- Annual re-vetting refresh: updated police certificate and a reference re-check
- Care-related concerns escalated to our Registered Nurse for guidance
Diaspora Care
J$19,500
per month · approx. US$125
For children abroad caring for parents at home.
Everything in Complete, plus:
- Monthly photo and voice-note wellness report on your loved one, shared where your family and the caregiver both agree
- Monthly wellness check-ins reviewed by our Registered Nurse, reported to you in writing
- WhatsApp updates after every check-in
- A dedicated line for overseas family
Managed Care is entirely optional. Everything you have already paid for stays yours whether or not you ever subscribe — the full four-check verification, your written role brief, and the free 30-Day Replacement Guarantee that comes with every placement. Plans are month-to-month, cancel anytime, and available only to households with a CareLink-placed caregiver.
How it works
We place your vetted caregiver
She clears all four checks before she ever enters your home.
See how placement worksYou choose your Managed Care plan
Essential, Complete, or Diaspora Care — month to month, changed or cancelled whenever you need.
We stay involved — so you never manage alone
Check-ins, mediation, payslips, and a replacement search that starts the day you need it.
Your Parents Are in Jamaica. You’re Not. We Are.
The hardest part of caring for a parent from another country is not the money — it is not knowing. A relative telling you she is fine is not the same as seeing it for yourself. Every month we send you a photo and a voice-note wellness report on your loved one, shared where your family and her caregiver both agree, so the reassurance comes to you instead of waiting for you to ask.
Diaspora Care — approx. US$125 per monthBilled at J$19,500 monthly
Every caregiver we place or replace clears all four
Managed Care questions
What happens if my caregiver leaves?
We source and fully vet a replacement at no new placement fee, for as long as your plan is active. She clears the same four checks as the caregiver before her: government ID checked against her face, a current JCF Police Certificate, references we personally telephone, and an interview. On the Complete and Diaspora Care plans your search also starts the day you tell us, ahead of new-client placements. We do not put a clock on it, because every replacement clears those four checks and we will not shorten them to hit a date.
Can I join if CareLink didn't place my caregiver?
Not at present. Managed Care is available to households with a CareLink-placed caregiver, because the plan rests on our having vetted her ourselves and knowing the role from the start. If you already have a caregiver you are happy with, we cannot manage that arrangement — but if you are looking to hire, start with a placement and Managed Care is available from her first working day.
How do payments work?
Your plan is billed monthly, and we invoice you by WhatsApp or email. There is no automatic billing and no card on file — each month's invoice is sent to you and paid manually, by PayPal, bank transfer, or international remittance if you are overseas. Your caregiver's own wages are separate and always move directly from you to her; CareLink never holds your money.
Can I switch or cancel plans?
Yes. All plans are month-to-month. You can move up or down a tier, or cancel altogether, by telling us before the end of the current month — the change takes effect from the next one. There is no minimum term, no notice period beyond that, and no cancellation fee.
Do you serve my parish?
We place across all 14 parishes, and our verified caregiver base is deepest in Kingston Metro and St. Catherine. Coverage in the other parishes is genuinely thinner, and we will tell you plainly what we can cover where you live before you commit to anything — including saying no if we cannot currently staff your area properly.