Verified childcare in three steps.
Browsing is free. Verification is the entry requirement, not a badge. And booking happens where Jamaica already lives — on WhatsApp.
From first message to confirmed booking
The fastest path is the WhatsApp concierge. If you prefer to browse first, search the directory and skip step one.
Tell us what you need
Open the WhatsApp chat or search caregivers in your parish. Share the basics: parish, dates, hours, children's ages, and your budget. Two minutes is enough — the more detail you share, the tighter the matches we surface.
Review verified caregiver matches
We show you the verified caregivers who genuinely match your brief — and if we do not yet have someone right in your parish, we tell you that and search rather than padding a shortlist. Each profile shows photo, bio, rate, parish, languages, certifications, and reviews, plus her JCF Police Certificate verification status. Take your time, message the ones you like, ask the questions you would ask any new hire.
Book on WhatsApp
Message your top choice directly to confirm dates and any special needs. Once confirmed, choose your payment method (card, bank transfer, Lynk, cash, or USD diaspora) and CareLink sends the booking confirmation. The booking, the contract, and the messages all live in one place — accessible to both sides.
For an ongoing placement — a full-time or live-in role, or set days each week — you pay a one-time Matching & Verification Fee for your tier. See Pricing.
What “verified” actually means
Four mandatory checks, done by our team, before any caregiver goes live — not one, and not optional. The same four whether she is minding your child, caring for your parent, or working in your home. Then a full re-verification every year.
1 · JCF Police Certificate
Mandatory — no exceptions. Original certificate inspected and expiry confirmed; Claude vision flags irregularities and a human reviewer makes the final call. No expired documents accepted.
2 · Government ID verified
Government photo ID checked against a live selfie so the face matches the name on the certificate.
3 · References — we call them
At least two previous employers, families, or schools phoned by us directly. We document what we heard — including anything mixed. We don't just collect references; we call them.
4 · Interview
Every caregiver is interviewed by CareLink before she is ever presented to a household. In the same process we confirm the hands-on experience she claims — the households she has served and the ages she has cared for — through her reference calls. Claimed experience is never taken at face value.
+ Community vouches
An optional extra layer, separate from the four checks: once a caregiver is on the platform, people who know her can vouch for her, and three or more vouches unlock a Community Trusted badge.
+ Re-verified every year
Verification isn't one-and-done. Each caregiver is re-checked annually, and the CareLink Verified badge carries the date it was last completed.
Full disclosure of every check on the safety page.
Common questions
How quickly can I get a babysitter?
We move quickly — searches begin the same day payment is received. How long the search itself takes depends on your parish and the role, and we will be honest with you rather than promise a window we cannot hold. Recurring weekday care is best arranged 5–7 days ahead so you have time to interview the shortlist and run a trial day. Live-in roles, dementia experience, and the smaller parishes generally take longer.
Do I need to create an account to browse?
No. Browsing caregivers, reading reviews, and seeing rates is free and account-free. You only sign in when you are ready to book or post a care request.
How do I pay?
For a placement, you pay a one-time Matching & Verification Fee — J$15,000 for recurring part-time, or J$25,000 for a full-time or live-in placement. That fee is fixed and covers the whole search, the four checks, and the 30-Day Replacement Guarantee. The caregiver's wage is separate and agreed directly between you and her. See /pricing for what each tier includes.
What if my caregiver cancels?
Tell us immediately on WhatsApp and we start looking again. We respond to every urgent request as fast as we can, but we do not put a clock on it — finding the right person takes as long as it takes, and we would rather be honest about where the search stands than hit a deadline with the wrong caregiver.
Are CareLink caregivers really verified?
Every caregiver clears the same four checks before she is ever presented to a household: government ID checked against her face, a current JCF Police Certificate (no exceptions), references personally telephoned by us, and an interview. The CareLink Verified badge does not appear until all four are complete. See /safety for the full disclosure.
Ready to find your sitter?
Three steps. Zero account required to start. Message us on WhatsApp or browse verified caregivers in your parish.